FAQ

Answer

We have a wide range of fabulous products to choose from.

Tip 1: If you're looking for a specific product, use the keyword search box located at the top of the site. Simply type what you are looking for, and prepare to be amazed!

Tip 2: If you want to explore a category of products, use the Shop Categories in the upper menu, and navigate through your favorite categories where we'll feature the best products in each.

Answer

You have 15 days to make a refund request after your order has been delivered.

Answer

In case the item you received is damaged or defective, you could return an item in the same condition as you received it with the original box and/or packaging intact. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund along with any shipping fees incurred.

Answer

There are a few certain scenarios where it is difficult for us to support returns:

1. The cost of processing returns and restocking items is high, and the website is operating on narrow profit margins.
2. The website is a wholesale site that sells to retailers, and returns are not feasible due to the bulk nature of the transactions.
3. The website is a platform for selling products that are subject to high demand and low supply,
4. The website is a platform for selling products that are subject to fluctuating market prices, and returns are not feasible due to the volatility of the market.
5. The website is a platform for selling products that are subject to high shipping costs, such as oversized or heavy items, and returns are not feasible due to the expense of return shipping.
   
   

Answer

No. GST will be applied extra. It could be either 12% or 18% depending on product.